What We Do
Revenue Collect, a division of CRA, is an accounts receivable management firm with over two decades of history serving some of America's most well known companies in the area of debt recovery and past due account resolution. Our business mission is to improve and enhance your credit-to-cash cycle by working with you to develop programs, strategies and a business relationship that fits your company and gets you the best net return.
Our success in business is anchored in a commitment to provide best in class Client Service and a commitment to digging deep to achieve excellent results in debt recovery. We will work with you to go beyond the "status quo" in the collection industry and develop strategies that can actually improve your internal process, provide you with business intelligence and build customer retention by respecting the dignity of every debtor.
Our Business Culture
As the business world has changed, we have adapted accordingly and thus maintained long lasting business relationships with our clients. We serve clients in 4 separate business divisions that include the medical, insurance, consumer/retail finance and commercial B2b markets.
Experience has taught us that certain key values are inherent to the success of any business:
- Putting People above Profits
- Keeping Promises
- Doing the Right Thing Consistently
- Being Flexible and Maintaining Agility
- Utilizing the Best Technology Available
We believe that maintaining these values will yield a greater return than a short term, "profit now" focus.
Technology
Revenue Collect's senior management have technology in the their DNA after working in the tech departments for some of America's largest companies. Great technology and systems management combined with 20 years of experience in collections and you can imagine how we've refined our business down to a science. Part of that science is utilizing the most advanced technology money can buy. Our extensive experience and the use of top-notch technology in collection software/hardware, dialers, mailing systems, data transfers, EPP/ACH methods give you assurance that your accounts are being handled effectively.
Our Client Service
Ever bought a product or signed up for a service and when you really needed to speak with the customer service department you were put on hold for 20 minutes, transferred, hung up on or forced to tell your story 4 times? We have. We are committed to getting you answers and the information you need when you call.
Perhaps the greatest distinction between Revenue Collect and our competitors is the level of client service you will receive when working with us. Signing a contract is just the beginning of the relationship, after that we really begin to earn your trust and build a long term, reliable business relationship.
When you work with Revenue Collect, our goal is that you will experience a level of responsiveness, accessibility, attention to care and detail that is truly a lost virtue in the business world.
Getting Started
When you've got past due or unpaid accounts and you've decided to begin a relationship with Revenue Collect, we make it as simple as possible to get started with us. Tell us your preferences in reporting, remittance and data exchange and we'll take care of the rest. We do whatever it takes to facilitate the placement of your accounts and we can even provide onsite assistance if you desire.
To get your complimentary analysis Contact our Business Development team today at 866-790-8731.
